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Switching to IP Telephony
Understanding the pros and cons
Executive Summary
There's little doubt that IP Telephony, or VoIP (Voice over IP), offers measurable advantages to today's organizations. Yet, IP Telephony also has its pitfalls. Executives interested in getting past the hype and uncovering the real business drivers for an IP Telephony implementation must understand not only the theory behind this technological shift, but also the ways in which VoIP can be put to use in practice. Ultimately, this requires an understanding of whether or not IP Telephony is mature enough for integration into their operating environment.
Featured Experts
- Kamil Khan, Chairman and Chief Corporate Development Officer of Softroute Corporation, a fast moving provider of VoIP technology, was formerly Vice-President and CIO of Bell Canada, President and CEO of Bell Sygma Inc., and Chairman of both Bell Sygma Systems Management and Bell Sygma Telecom Solutions
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Carmi Levy, a Senior Research Analyst with Info-Tech Research Group, is also a regular columnist for the London Free Press and is widely quoted by the media. He has over 12 years' experience in the IT industry and specializes in research areas such as e-mail and messaging, mobile and wireless, and telephony/Voice over IP
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Terry Whiffing, Director of Operations, Managed Services, at OnX Enterprise Solutions Inc. has spent years in the IT and telecommunications industry, and has held senior positions with organizations such as Compaq and Unisys
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Rex Frank, Chief Technology Officer of Alvaka Networks, has worked in hundreds of IT environments over the past 17 years and has appeared as an expert on the worldwide BBC Breakfast Show and BBC radio
Length: 26 pages
Price: CAD$277
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